Shipping Policy

Shipping Policy – 4D Shops of Imagination

At 4D Shops of Imagination, we’re passionate about delivering your creative treasures safely and efficiently. Our shipping policy ensures transparency and reliability for buyers and sellers alike. Whether you’re sending whimsical creations or receiving one-of-a-kind wonders, this policy outlines the guidelines for a smooth shipping experience.

Shipping Guidelines for Sellers

Sellers are responsible for packaging and shipping their items securely and on time. Here’s what sellers need to know:

1. Accurate Shipping Information: Sellers must provide the correct "ships from" address and include clear shipping costs and processing times in their listings.
2. Prompt Shipping: Sellers should ship items within the time frame stated in their listing (typically within 30 days of purchase, unless agreed otherwise). If an order’s processing time needs to be extended, sellers must inform the buyer and receive their approval.
3. Compliance with Laws: Sellers must follow all local and international shipping and customs regulations, including proper labeling for international shipments.
4. Shipping Address: Ensure items are shipped to the exact address provided by the buyer during checkout.
5. Mark Orders as Shipped: Once an item has been sent, sellers should mark the order as shipped or use a shipping label provided by 4D Shops of Imagination (if available).

Shipping Guidelines for Buyers

Buyers are encouraged to double-check shipping addresses during checkout and read seller listings carefully for estimated processing and shipping times. If you experience any delays or issues, our friendly support team is here to help!

Tracking and Shipping Confirmation

To provide peace of mind, sellers should include tracking information (where available) for buyers. Tracking helps ensure a package is on its way and provides timely updates about its delivery status.

International Shipping

For international orders, buyers and sellers must be aware of customs policies and any applicable fees in the destination country. Sellers should describe their items clearly and comply with international shipping regulations to prevent delays. Buyers may be responsible for customs duties or additional charges upon delivery.

Lost or Damaged Shipments

While rare, lost or damaged packages can happen. Sellers are encouraged to package items securely and consider shipping insurance to protect shipments. Buyers should reach out to their seller or our support team if an issue arises.

Special Tools for Sellers

Sellers can use optional tools such as shipping labels provided through 4D Shops of Imagination (if available). These labels streamline the shipping process and automatically mark orders as shipped, keeping buyers informed.

Why These Guidelines Matter

Our shipping policy ensures an efficient and trustworthy marketplace for all members of the community. By following these guidelines, buyers and sellers work together to create a delightful and reliable experience.

If you have any questions or need assistance, the 4D Shops of Imagination support team is always here to help. Let’s keep the joy of creativity moving smoothly, from one imagination to another!